Terms of service

Effective Date: July 25, 2026

1. Introduction

Welcome to Woju Crafts.

These Terms of Service describe the rules, conditions, and responsibilities that apply when you access the Woju Crafts website, purchase products, or use our services.

By visiting our website, placing an order, or using our services, you agree to comply with these Terms of Service.

Please read these terms carefully before using our website or purchasing products.

2. About Woju Crafts

Woju Crafts provides home and kitchen products, including decorative household items, glassware, serving products, and other lifestyle products.

We are committed to providing customers with reliable products, accurate product information, transparent shopping policies, and professional customer service.

Woju Crafts provides customer service and warehouse support in the United States and works with manufacturing facilities in China for product production and supply.

3. Business Operation Information

United States Customer Service & Warehouse Address

Woju Crafts

11468 US Highway 431 South
Guntersville, AL 35976
United States

This location provides customer service support and warehouse-related operations.

Manufacturing Facility Address

Woju Crafts works with manufacturing facilities located in China for product manufacturing.

Manufacturing Facility Address:

3rd Floor, Factory Building 1, Zone 1, Liuxiang Village Industrial Cluster, No.12 Dongshan Avenue, Geling Town, Minhou County, Fuzhou City, Fujian Province, China

This manufacturing facility is responsible for product production and manufacturing-related activities.

4. Website Use

When using the Woju Crafts website, customers agree to:

  • Provide accurate and complete information when placing orders.
  • Use the website only for lawful purposes.
  • Review product information before purchase.
  • Protect account and payment information.
  • Avoid activities that may damage website operation or customer experience.

Customers may not use the website for illegal activities or unauthorized commercial purposes.

5. Product Information

Woju Crafts makes reasonable efforts to ensure that product information displayed on the website is accurate, including:

  • Product descriptions
  • Product images
  • Materials
  • Sizes
  • Product features
  • Prices

However:

  • Product colors may vary slightly due to different screen settings.
  • Product measurements may have minor variations due to manufacturing processes.
  • Product availability may change depending on inventory conditions.

Customers should review product information carefully before completing a purchase.

6. Orders and Payments

When placing an order through Woju Crafts, customers agree to provide accurate order and payment information.

After receiving an order:

  • We will process the order according to product availability.
  • Customers will receive order confirmation information when applicable.
  • We reserve the right to refuse or cancel orders under reasonable circumstances, including incorrect pricing information, inventory problems, or suspected fraudulent activity.

Payments must be completed through available payment methods provided on our website.

7. Pricing and Shipping

All prices displayed on the Woju Crafts website are subject to change without prior notice.

Shipping information:

  • Orders of $20 USD or more qualify for free shipping.
  • Orders below $20 USD require an $8 USD shipping fee.
  • Estimated delivery time is 5-10 business days.
  • Shipping is currently available only within the United States.

Delivery times may vary due to shipping conditions, carrier operations, weather, or other circumstances beyond our reasonable control.

8. Customer Responsibilities

Customers are responsible for:

  • Providing correct shipping information.
  • Checking order details before payment.
  • Using products according to their intended purpose.
  • Maintaining account security.

Woju Crafts is not responsible for delays or problems caused by incorrect customer information.

9. Intellectual Property Rights

All content on the Woju Crafts website, including:

  • Brand name
  • Logo
  • Product images
  • Text content
  • Website design
  • Product descriptions

is owned by Woju Crafts or legally used by Woju Crafts.

Without written permission, customers may not:

  • Copy website materials
  • Reproduce product images
  • Use brand content for commercial purposes
  • Distribute website content without authorization

10. Third-Party Services

Woju Crafts may use third-party service providers to support business operations, including:

  • Payment processing services
  • Shipping providers
  • Website technology providers

These third-party providers operate independently according to their own terms and privacy policies.

Woju Crafts is not responsible for third-party services outside our control.

11. Limitation of Liability

To the extent permitted by applicable laws, Woju Crafts is not responsible for:

  • Product damage caused by improper use.
  • Delays caused by shipping carriers.
  • Website interruptions caused by technical issues.
  • Losses caused by incorrect customer information.
  • Events beyond reasonable control.

Customer rights under applicable consumer protection laws are not affected.

12. Policy Updates

Woju Crafts may update these Terms of Service due to:

  • Changes in business operations
  • Website improvements
  • Service adjustments
  • Legal requirements

Updated terms will be published on this page with a revised effective date.

13. Contact Information

If you have questions regarding these Terms of Service, please contact us.

Store Name:
Woju Crafts

Email:
service@wojucrafts.shop

Phone:
+1 9387327112

United States Customer Service & Warehouse Address

11468 US Highway 431 South
Guntersville, AL 35976
United States

Manufacturing Facility Address

3rd Floor, Factory Building 1, Zone 1, Liuxiang Village Industrial Cluster, No.12 Dongshan Avenue, Geling Town, Minhou County, Fuzhou City, Fujian Province, China

Customer Service Hours:

Monday - Friday

9:00 AM - 5:00 PM
(Central Time, United States)

Saturday - Sunday

Closed