Contact information
Effective Date: July 25, 2026
1. Contact Us
Welcome to Woju Crafts.
We value every customer's shopping experience and are committed to providing reliable customer support for product inquiries, order assistance, shipping questions, returns, refunds, and other service-related requests.
If you have any questions about our products or services, please feel free to contact our customer service team through the information provided below.
2. Customer Service Information
Store Name:
Woju Crafts
Customer Service Email:
service@wojucrafts.shop
Phone Number:
+1 9387327112
3. United States Customer Service & Warehouse Address
Woju Crafts provides customer service and warehouse support in the United States.
United States Customer Service & Warehouse Address:
Woju Crafts
11468 US Highway 431 South
Guntersville, AL 35976
United States
This address is provided for customer support and warehouse-related operations.
4. Manufacturing Facility Information
Woju Crafts works with manufacturing facilities in China for product production and supply.
Manufacturing Facility Address:
3rd Floor, Factory Building 1, Zone 1, Liuxiang Village Industrial Cluster, No.12 Dongshan Avenue, Geling Town, Minhou County, Fuzhou City, Fujian Province, China
The manufacturing facility is responsible for product manufacturing and production-related operations.
5. Customer Service Hours
Our customer service team is available during the following business hours:
Monday - Friday
9:00 AM - 5:00 PM
(Central Time, United States)
Saturday - Sunday
Closed
Messages received outside business hours will be reviewed and answered during the next available business day.
6. How We Can Help
Our customer service team can assist with:
Product Information
- Product details
- Material information
- Product dimensions
- Product usage questions
- Product availability
Order Support
- Order confirmation
- Order status inquiries
- Shipping information
- Delivery questions
Return and Refund Support
- Return requests
- Refund inquiries
- Damaged product reports
- Incorrect item reports
General Assistance
- Website questions
- Checkout assistance
- Service-related inquiries
7. Contact Before Placing an Order
If you have questions before purchasing, we recommend contacting us for assistance with:
- Product specifications
- Product availability
- Shipping information
- Order-related questions
Our team will provide assistance based on the information available.
8. Contact Information Summary
Woju Crafts
Customer Service Email:
Phone:
+1 9387327112
United States Customer Service & Warehouse Address:
11468 US Highway 431 South
Guntersville, AL 35976
United States
Manufacturing Facility Address:
3rd Floor, Factory Building 1, Zone 1, Liuxiang Village Industrial Cluster, No.12 Dongshan Avenue, Geling Town, Minhou County, Fuzhou City, Fujian Province, China
Customer Service Hours:
Monday - Friday
9:00 AM - 5:00 PM
(Central Time, United States)
Saturday - Sunday
Closed